The Pet Wash Station That Makes Your Pet Fee Feel Earned
78% of American pet owners travel with their pets — and 49% have rejected a well-rated hotel because the pet amenities didn’t measure up. A water bowl in the lobby isn’t an amenity. A self-serve pet wash spa is.
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What “Pet-Friendly Hotel” Actually Buys Today
More than 80% of pet-friendly hotels charge the fee. The difference is what the guest gets for it — and what housekeeping finds after checkout.
| Pet-friendly in name | With a PetWashPlus station | |
|---|---|---|
| Listed as a real amenity, with a photo | ✕ fee, bowl, waiver form | ✓ on your OTA listing |
| Sand and trail mud washed off before the elevator | ✕ mud ends up in rooms | ✓ washed and blow-dried |
| Loose hair and waste water stay out of drains | ✕ fur found at turnover | ✓ collected inside every cycle |
| Wet-dog odor stays sealed inside the cabin | ✕ wet dog dries in room | ✓ sealed cabin, fresh air circulating |
| The next pet never meets the last one's germs | ✕ shower cleaned only at turnover | ✓ 4 minutes, 99.9% of germs |
| No housekeeping time between one guest and the next | ✕ extra fur at every turnover | ✓ runs with nobody standing there |
| Include it in the pet fee or charge per use | ✕ flat pet fee only | ✓ you set packages and prices |
| The pet fee reads as earned, not a penalty | ✕ reads as a penalty | ✓ reviews mention the spa |
Drying runs at 65 dB or under, so it stays quiet near guest rooms. We use no perfume or essential-oil sprays, because those can harm cats — the gentle shampoo leaves a light fresh scent and nothing more.
Why Hotel Pet Wash Demand Keeps Growing
Pet travel is not a niche booking segment any more. These are the numbers behind the guests already walking dogs through your lobby.
A professional groom in the US averages $60, so a guest who gets a wash included has been handed something with a real price tag on it (Dogster industry data).
Pet Fee Math for a Hotel Pet Wash Station
This station does not need its own revenue line. It only has to cost less than the fee you already collect — and it costs a fraction of it.
Most properties do. The fee stops reading as a penalty, and that is where the review damage comes from.
Resorts with long-stay guests often do. A Nayax terminal is fitted to every self-serve machine, and you set the packages and prices on the screen.
A dog washed in the cabin is a dog not washed in your room shower. Loose hair and waste water are collected inside the machine every cycle, not in your drain.
About 30 minutes for a wash and dry on a small dog, then a 4-minute self-disinfection before the next guest. No staff member stands there for any of it.
We do not publish our price. The ranges above come from published operator reports. Buying factory-direct removes the trader margin, and your exact price comes with the quote within 24 hours.
Pet Wash Safety Your Risk Manager Can Sign Off
The real objection is never the price. It is what happens if a guest's dog is inside the cabin and something fails.
Radar and infrared watch for a living body
Millimeter-wave radar and infrared sensors track whether something alive is inside the cabin. If that signal is lost for 30 seconds, the door unlocks by itself.
30-second auto-unlockPower cuts if water or air passes 42 °C
An NTC sensor cuts power the moment water or air passes 42 °C. Cross 42 °C and it cuts power, without waiting for a person to notice.
42 °C cutoffEmergency stop, plus an alert to your duty manager
A physical stop button sits on the panel, within reach of whoever is standing there. Any abnormal event also pushes an alert straight to your duty manager's phone.
Physical button plus remote pushThe owner stays and watches the whole cycle
The cabin is sealed but not airtight, and fresh air circulates throughout. The guest loads the pet, picks a package, and watches through the window the entire time.
Sealed cabin, fresh air circulatingWater at 38 °C, drying under 65 dB
PID control holds the wash water at 38 °C ±2 °C instead of leaving it to a thermostat guess. Drying runs at 65 dB or under, while many competing machines pass 100 dB.
38 °C ±2 °C, 65 dB or underDisinfection runs after every wash
Ozone and anion, infrared and UV-C run automatically for four minutes once a wash ends. It is not an overnight routine, so the next guest's pet never meets the last one's.
4 minutes, 99.9% of germsAsk for the safety spec sheet with your quote. It is written for underwriters and property managers, and it ships with the CE and RoHS certificates.
Utilities, Install and Certificates for a Hotel Pet Wash
Two questions decide this at the GM level: can the site take it, and does the paperwork exist. Both answers are short.
What the site needs
- 1.2 m² of floor — back-of-house, parking structure, or outdoors beside the pet relief area
- 220–240 V or 110–120 V, whichever your country uses
- Water at 0.1–0.5 MPa and a drain. That is the entire plumbing list
- PetWash Mini runs on a normal wall socket — 1870W, 700×650×1000 mm, 81 kg. A laundry-room corner becomes the amenity
- PetWash Pro takes 1190×1000×1900 mm and 350 kg of floor, and runs uncovered from −10 °C to 55 °C
- 2–2.5 kWh and 0.09–0.11 m³ of water per wash — the figures your engineer will ask for first
What your paperwork file gets
- CE certificates (LVD + EMC) supplied with the order, for customs and for your insurer
- RoHS certificate in the same pack
- Safety spec sheet covering life detection, the 42 °C cutoff and the emergency stop
- Hair and waste water are collected inside the machine every cycle — the answer when the city asks about discharge
- 1-year whole machine, plus lifetime maintenance
- Lead time within 25 business days, shipped by sea or FedEx / DHL / UPS
We hold CE (LVD + EMC) and RoHS. The outdoor model is a weatherproof steel cabinet, rated to operate from −10 °C to 55 °C.
Picking the Right Pet Wash Machine for a Hotel
One for the grounds, one for a quiet corner indoors.
PetWash Max
Indoor or outdoorA guest's retriever comes back from the beach, and the automatic cycle handles most of it. Salt behind the ears is where staff step in, with the constant-temperature water gun and dryer behind the second door. Only the Max does both, which is why it heads the range. One unit fits a terrier or a 70 kg shepherd.
See the Max →
PetWash Pro
Indoor or outdoorWeatherproof steel cabinet near the pet-relief area — guests wash sandy paws before the lobby.
See the Pro →
PetWash Mini
Indoor0.6 m² and a normal wall socket — a laundry-room corner becomes a pet amenity.
See the Mini →
PetWash Store
Indoor78 cm wide, so it fits the corridor by the service lift instead of taking guest space. Fully automatic, so nobody has to staff it.
See the Store →
PetWash Tub
Indoor or outdoorIf staff handle guests dogs, the open bath plus drying cabinet turns that into a paid service. Soak baths are included, and the 32-inch screen sells the menu.
See the Tub →Certified for Export: CE, LVD, EMC & RoHS
You don’t have to worry about compliance. Every machine already meets CE, LVD, EMC, and RoHS standards, and we hand you the documents you need for customs, insurance, or your property manager.
CE certified
CE is the EU’s official conformity mark, and we include the certificates with your order for customs, insurers, and property managers.
LVD tested
LVD stands for the EU Low Voltage Directive, the electrical safety test that CE certification is built on. Tested to IEC 60335-2-75 with IEC 60335-1 — the standard written for commercial dispensing appliances.
EMC tested
It means the machine won’t cause electromagnetic interference with payment terminals or nearby equipment.
RoHS compliant
RoHS compliant means the machine is free of restricted hazardous substances, so it’s safe to import and operate. Assessed to EN IEC 63000:2018.
Where Else a Pet Wash Station Earns
Add a Pet Wash — Turn the Pet Fee Into a Selling Point
We need your country and a unit count, nothing more. Pricing, lead time, and the paperwork your procurement team files all come back within 24 hours.
- Factory-direct price, no middleman
- Guest-code access via the backend
- Insurer paperwork included
- OTA listing copy and photos supplied
No spam. Your details are used only to prepare your quote.
Pet Wash for Hotels — FAQ
What GMs and owners ask before adding one.
Why would a hotel need a pet wash?
80% of pet-friendly hotels already charge $50+ a night in pet fees — and 49% of pet parents say they’ve rejected a well-rated hotel because the pet amenities didn’t justify them. The wash station is the visible answer to “what does my pet fee buy?”
Where does a hotel pet wash station go?
Back-of-house near the service entrance, in the parking structure, or uncovered beside the pet relief area — the PetWash Pro's weatherproof steel cabinet handles −10 °C to 55 °C in the open. It needs 1.2 m², water, a drain, and power. The sealed cabin means no smell and no wet room.
Should a hotel pet wash be free for guests or paid?
Most properties fold it into the pet fee — it makes the fee feel earned, and a wash only costs the property about $1.20–3.50 in water and power. Resorts with long-stay guests sometimes set a small per-use charge. Both run from the backend; switch anytime.
What is the housekeeping impact of a pet wash station?
That’s the quiet win: dogs washed in the station are dogs not washed in your room showers — less fur in drains, fewer deep-clean turnovers, fewer damage disputes. The cabin catches loose hair before it reaches the drain, so the station stays clog-free too.
What is the lead time on a pet wash machine order?
Production takes 25 business days. Properties usually schedule delivery for a shoulder month so the install never touches a peak week.
What does a hotel pet wash station cost?
Procurement's real question isn't the sticker price — it's what the amenity costs to keep alive once peak weeks arrive. So start with the coverage: one year on the whole machine, five on the motor and water maker, against the two years the category treats as normal. Maintenance carries on for the life of the unit, faults get diagnosed over video, and replacement parts ship at no charge. Name your country and pricing reaches you within 24 hours.
Will a pet wash machine be noisy or smelly near guest rooms?
Drying runs at 65 dB or under, while many competing machines run past 100 dB. The cabin is sealed with fresh-air circulation, so odor stays inside it, and hair and waste water are collected internally every cycle instead of going down your drain. We use no perfume or essential-oil sprays, because those can harm a cat's liver and kidneys — the gentle shampoo leaves a light fresh scent and nothing more.
Does housekeeping have to attend the pet wash machine or clean it between guests?
No. A 4-minute disinfection cycle — ozone and anion, infrared and UV-C, killing 99.9% of germs — runs automatically after every wash with nobody standing there. Loose hair is caught inside the machine, which is the exact failure open tubs are known for: an open tub has to be scrubbed after every single wash and its drain clogs. Your staff empty the hair collector and top up consumables on a routine, not per guest.
Does a pet wash station need a permit or a special drain?
It needs a normal water supply at 0.1–0.5 MPa and a drain. Hair and waste water are collected inside the machine each cycle, so what leaves the unit is far closer to sink water than kennel runoff. We supply the spec documents your permitting office, property manager or insurer asks for, along with the CE (LVD + EMC) and RoHS certificates.
What happens if the pet wash machine breaks in high season?
Film the fault on your phone. Our engineers diagnose it on a live video call, then ship the replacement part free with fitting instructions — most are fitted by your own maintenance tech, with no visit required. Software faults are fixed by remote update. Cover is 1 year on the whole machine, plus lifetime maintenance. We have run our own pet wash stores for over 10 years, so we already know which parts fail and when.