Everything buyers ask us, grouped. Missing something? Ask directly — we reply within one business day.
One machine. We work with first-time buyers on single units and distributors on container loads — same 25-business-day production window for both.
Production: within 25 business days after order confirmation. Shipping: by sea (most economical) or FedEx / DHL / UPS for urgent orders, with export packing as standard.
One email does it: name the destination country and the number of units. A written quote with unit pricing and shipping options comes back inside 24 hours. We don't post a list price because each order is quoted on its own volume and destination.
Yes. They were designed cat-first. The noise is what frightens a cat in a normal bath, and a hand-held force dryer runs past 100 dB — our drying stays at 65 dB or below. The cabin is sealed and quiet, the water holds at 38 °C, and the cat is left alone instead of being held down. Life sensors watch the whole cycle and unlock the door if anything is wrong. There is no toxic fragrance system either, because scent sprays harm cats, and the gentle shampoo leaves a light fresh scent of its own. Footage of a cat going through a complete wash is available on request.
Full-size models: dogs and cats up to 70 kg (154 lbs). The Mini: up to 15 kg (33 lbs) — nearly all cats and small breeds.
After every order the cabin runs ozone, infrared, and UV-C for 4 full minutes — 99.9% pathogen inactivation — and collects hair and waste water internally. It’s automatic, machine-logged, and doesn’t depend on staff.
Yes, you supply it. Operators run an organic, animal-friendly shampoo and conditioner, bought locally. No perfume or essential-oil spray is fitted on any model, because those oils harm a cat's liver and kidneys. The shampoo leaves a light fresh scent on its own, and the bath water is hydrogen-rich, which calms itching and dry skin.
Radar and infrared sensors watch vital signs and unlock the door after 30 seconds without a signal. Water and air are capped at 42 °C with automatic cutoff. A physical stop button halts everything, and the owner watches through the window throughout.
Water, a drain, and power at 220–240 V or 110–120 V, whichever your country uses. Full-size machines need about 1.2 m²; the Mini needs 0.6 m² and a normal wall socket. The Max and Pro stand uncovered from −10 °C to 55 °C.
1-year free whole-machine warranty, plus lifetime maintenance. If something fails: film it, our engineers identify the fault on a video call, guide the fix live, and ship replacement parts free with fitting instructions. Software updates install remotely.
CE — comprising LVD (electrical safety) and EMC (electromagnetic compatibility) testing — and RoHS. The certificates go in the crate, ready for whoever needs to sign the installation off.
Coin, bank card, and QR configurations, chosen at order. Nayax terminals are supported for North America and Europe. The backend handles pricing packages, memberships, orders, and multi-store views.
Yes: cabinet color, logo and panel printing, screen UI language, voltage, and packaging are all customizable. You approve a design proof before production. A certificate of authorization is required to print your logo.
Yes — OEM/ODM from single units to container programs, with export documentation, spec packs, and marketing materials for your market.
Send it with your country and venue — you’ll get a straight answer and, if you want one, a quote within 24 hours.
No spam. Your details are used only to prepare your quote.